A LITTLE HELP GOES A LONG WAY
Good questions.
Real people.
From your first quote to your final payment, we’re here to help you take the next step.
LET’S TALK
Choose what works for you.
Have an order number? Keep it handy
so we can find your trade-in.
Send an email
Share your question and the details.
We’ll help you from there.
Give us a call
Prefer to talk it through?
Reach us during support hours.
Chat on WhatsApp
A convenient way to ask a question
and keep the conversation going.
FIND YOUR NEXT STEP
A good place to start.
Your device & quote
Find out what you can sell and how to describe its condition.
Explore eligible devices ↗Packing & shipping
Get help with your shipping label and sending your device.
View shipping help ↗Inspection & payment
Understand what happens after your device reaches us.
See the trade-in process ↗FROM QUOTE TO PAYMENT
Your trade-in,
made simple.
Choose shipping or get in touch to arrange an in-person meeting.
Start with a quote ↗Send it with a shipping label
- Tell us about your device
Choose your model, specifications and condition to get a quote.
- Pack it and send it
Use your prepaid label and follow the shipping instructions.
- Inspection, then payment
We inspect your device and confirm the final offer before payment.
Arrange an in-person meeting
- Start with your quote
Tell us about your device and its condition.
- Contact us to arrange a meeting
Confirm availability, the location and your appointment details with our team.
- Bring your device for inspection
We’ll check its condition and confirm your offer and payment details.
A little preparation helps.
Before handing over your device, back up your data, sign out of your accounts and remove activation locks. Need a hand? Our team can guide you.